Boots Joins Tesco By Announcing Data Hack

Updated: May 29, 2020

Boots Advantage Card users, hit by new data breach..
Boots Advantage Card users, hit by new data breach..

Boots has announced that it has had to block all their Advantage card holders from ‘paying with points’ after 150,000 accounts were subjected to attempted hacks using stolen passwords. The news comes less than a week after Tesco said it would issue replacement Clubcards to more than 600,000 customers after a similar security breach.

Advantage card holders are currently unable to pay for any purchases using points collected on their loyalty cards, while Boots investigates the issue, however customers can still earn the points as normal.

It appears that hackers attempted to access around 150,000 Boots customer accounts using passwords from other sites. Boots said it’s writing to customers whose accounts are believed to have been affected, and that no credit card details were accessed during the hack.

Last week Tesco stated that it believes a database of usernames and passwords stolen from other websites has been used to try and access Clubcard accounts and customer vouchers. Tesco stated that 'We are aware of some fraudulent activity around the redemption of a small proportion of our customers’ Clubcard vouchers' and claim that no customer financial data was accessed.

Any Tesco customers who have found that their Tesco points have been fraudulently used, are urged to contact Tesco, who have vowed to replace the points, ensuring that no customers will be out of pocket, due to the data breach.

Tesco has advised that impacted customers will be asked to reset their password the next time they log in. The supermarket is also planning to issue new Clubcard numbers to those affected customers, however it's good practice to change your password, even if not affected, to minimise future risk.

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