My Nous review: it found £300 in possible energy savings, but I couldn’t switch yet

This post contains an affiliate link. The Penny Pincher may receive a small payment if you use the Nous link, at no extra cost to you. This has not affected my view of the service.

How does Nous find cheaper household bills?

Nous is an AI-powered household bill management and comparison service designed to help you save time and money on regular bills. It currently monitors energy, broadband, mobile and mortgage costs, keeps track of when contracts are due to end and looks for cheaper alternatives that meet the preferences you’ve given it. Unless you choose Manual mode, Nous can also manage the process of changing provider, taking care of much of the administration involved in switching.

The AI element is an important part of how the service works. The Nous technology can scan bills to identify your current provider, contract details and possible savings opportunities, while its bill assistant can categorise and summarise information and highlight details that may otherwise be easy to miss. It can also check the small print and bring relevant terms to your attention, which may be useful if you don’t have the time or confidence to work through tariffs and contract documents yourself.

Nous also has access to some exclusive tariffs that aren’t available elsewhere and says it can sometimes secure what it describes as market-beating deals. That doesn’t mean every proposal will be the cheapest option available across the entire market, so I’d still check the price, contract length, exit fees and service before agreeing to switch. The benefit is that Nous does much of the initial searching and monitoring for you, giving you something concrete to compare with the deal you already have.

There is also a useful reason for simplifying all of this information. Research published by Nous found that around two-thirds of people surveyed found their energy bill difficult to understand, while only 15% said they always read the small print. Those are Nous’s own research figures rather than independent industry statistics, but they help explain the problem the service is trying to address: household bills can contain a lot of information, and understanding whether you are actually on a competitive deal takes time.

That is where I think Nous could be particularly useful. You might already be confident comparing tariffs yourself, as I am, but it still gives you another check on whether there is something better available. If comparing energy tariffs, broadband contracts or mobile packages isn’t something you’re comfortable doing, the ability to have the information gathered, monitored and explained for you could be even more useful. For reference, Nous has a Trustpilot score of 4.7 out of 5 as of August 7th, 2026.

How does Nous find cheaper household bills?

Nous asks for information about your household services, providers and current costs, then monitors contract dates and looks for alternatives that it believes offer better value. It can propose a change and, depending on the savings mode selected, manage some or all of the switching administration. The service currently covers energy, broadband, mobile and mortgages, although the action it can take differs between categories.

The service shouldn’t be treated as proof that a proposal is the cheapest deal across the entire market. Nous says it works with a select number of energy providers and proposes like-for-like alternatives from providers that meet its requirements. A proposal can still be useful, but the price, contract length, exit fee and service terms should be checked before you agree.

What happened when I tried Nous?

I set up Nous and asked it to check several of my household bills, including my energy. I’m pretty money savvy and I’d already spent time comparing tariffs, so I thought I was probably on one of the better deals available. Nous still came back with a potential saving of around £300 a year on my energy alone...

It was a useful reminder that even when I think I’ve shopped around carefully, there may still be a better deal available.

The problem for me is timing. I renewed several of my contracts fairly recently, so I’m still partway through fixed agreements and either can’t move yet or would face early exit fees that could reduce or remove the saving.

My mobile account is more complicated because several family members’ numbers are connected to the same package, with shared discounts and allowances, and I’m also still paying off a device through the account. Nous found a cheaper mobile option, but separating my number from the rest of the package isn’t financially practical for me at the moment.

That is frustrating because, across the bills I checked, Nous identified potential savings of well over £400 across the next 12 months. I can’t take advantage of all of those savings immediately, but I now know what may be available when my current contracts reach their renewal points.

My experience of Nous has been positive for that reason, and I’ll be running the same checks again when I’m in a position to switch, rather than assuming the deals I already have are still the best ones available.

Does Nous switch your bills automatically?

Nous can arrange switches, but the level of control depends on which of its three savings modes you select. Manual mode tracks services and flags possible savings while leaving you to arrange any change yourself. Balanced and Freedom modes give Nous greater authority to manage the process, so the settings should be read carefully before you choose one.

Mode	What Nous does	What you do
Manual	Tracks services and flags possible savings	Check the proposal and arrange any switch yourself
Balanced	Finds savings and manages proposed switches	Review the account settings and information supplied
Freedom	Takes broader responsibility for finding and arranging savings	Delegate more decisions and keep your account details current

Manual mode may suit somebody who wants reminders and price information but prefers to compare every option independently. Balanced mode provides more help with the administration, while Freedom mode involves giving Nous wider control over household bill decisions. You can change the selected mode from the household dashboard if your preference changes.

Which household bills can Nous manage?

Nous currently lists energy, broadband, mobile and mortgages among the services it manages. Its website also refers to home and car insurance as future additions, so those categories shouldn’t be assumed to be fully available until the service confirms they are live. The exact support can vary because changing an energy tariff is different from reviewing a mortgage or moving a family mobile account.

The free tier manages up to two services for one UK address, which may be enough if energy and broadband are the main bills you want monitored. Premium removes the two-service limit and allows more people in the household to log in.

Before paying, decide whether the extra services and account access are likely to be used rather than choosing Premium solely because it covers more categories.

How much does Nous cost?

Nous currently has a free tier and a Premium subscription. The dedicated pricing page lists Premium at £6.99 a month, equal to £83.88 over 12 months when the price remains unchanged. Nous can change its pricing with notice, so check the current amount before subscribing.

Feature	Nous Free	Nous Premium
Monthly price	£0	£6.99
Services managed	Up to 2	Unlimited
Householder logins	1	Unlimited
Savings modes	Included	Included
Smart reminders	Included	Included
Support	Email	WhatsApp chat
Cash rewards	Not included	Included
Nous-stated typical annual saving	£310	£960

The £310 and £960 figures are Nous’s own typical savings claims rather than guaranteed returns for every household. Premium needs to produce enough extra value to cover its annual subscription cost, whether that comes from lower bills, rewards or time saved. A household using only one or two services may find that the free tier provides enough information without creating another monthly payment.

Are the savings shown by Nous guaranteed?

No, the savings shown by Nous are estimates rather than guaranteed amounts. Its explains that calculations may use past consumption and assumptions about what your provider is likely to charge if you make no change. Actual bills can differ when use, tariffs, standing charges or provider prices change.

Energy proposals need more than a comparison of the annual expected cost. Check the unit rates, standing charges, tariff length, exit fee and whether any part of the saving comes from a reward rather than a cheaper tariff. Nous states that some energy savings may come entirely from rewards, which should be clear in the proposal.

Broadband and mobile comparisons also need a service check alongside the price. A cheaper broadband contract may offer a different speed, router, contract length or annual price change, while a mobile deal may differ in data, roaming and network coverage. The lowest estimated annual cost is only useful when the replacement service still meets the household’s needs.

How do Nous cash rewards work?

Premium members may receive cash rewards when a provider pays Nous commission for arranging a switch. Nous’s terms say it will usually pass some or all of an eligible commission to the member, with the conditions shown before the switch. The reward may therefore form part of the total saving shown in a proposal.

Rewards usually build gradually while you stay with the new provider and remain on the Premium tier. The terms state that one twelfth is normally made available each month over a year, although individual offers can use different conditions. Accrued rewards can be used towards the subscription or requested as a cash payment.

There is an important distinction between moving from Premium to the free tier and closing the Nous account. Accrued rewards can remain available after moving to the free tier, while rewards stop building once Premium ends. Nous’s terms also state that ending the entire agreement can result in remaining rewards being lost, so withdraw available money and read the account-closure wording before leaving completely.

Could you miss cashback by switching through Nous?

You may miss cashback from a service such as TopCashback or Quidco when Nous arranges the switch because the application hasn’t begun through the cashback company’s tracked link. That doesn’t automatically make the Nous proposal worse, since it may contain a lower price, a tariff unavailable elsewhere or a Premium cash reward.

The useful comparison is the complete value of each route rather than the headline saving or cashback figure alone. This is a practical inference from the way tracked cashback and Nous-arranged switches operate.

Manual mode gives you more scope to compare a Nous proposal with options found independently. The same provider or tariff may not be available through a cashback service, and Nous says it has access to some tariffs that aren’t offered elsewhere. Don’t treat cashback as guaranteed until it has tracked, been approved and become payable.

My guide to the best UK cashback apps and websites explains how tracked cashback works and why a higher advertised amount doesn’t always become the best final deal. Compare the annual contract cost, exit fees, reward conditions and any cashback before choosing how to switch.

That extra check matters most for broadband, energy and insurance, where one tracked transaction can carry a larger cashback payment.

Is Nous legitimate and how does it protect your information?

Nous is a trading name of Eighteen and a Half Limited, and its website states that the business is an Appointed Representative of Stubben Edge & Partners, which is authorised and regulated by the Financial Conduct Authority. That status should be understood in relation to the regulated activities involved rather than as a guarantee that every proposal will save money.

The company details and reference numbers can be checked through the official site and the Financial Services Register.

Nous uses Open Banking, and so doesn’t see or store bank login details and protects information with 256-bit encryption. Many financial apps, includiunmg cash back apops, use this technology, and it is safe.

No app removes the need to check a contract before accepting it. Confirm the provider, price, term, exit fee and any reward conditions, then save the proposal and confirmation. Keeping those records gives you something to refer to if the final service or charge differs from what you expected.

What are the main advantages and limitations?

Nous can be useful for keeping contract information in one place, reminding you about renewal dates and identifying alternatives without requiring a fresh comparison every month. The free tier manages two services and doesn’t require card details, which provides a lower-cost way to test whether the information is useful. The three savings modes also let you decide how much of the process you want to handle yourself.

The limitations depend on your contracts and household arrangements. Exit fees can delay a switch, connected family mobile accounts can complicate an individual move and a Nous proposal isn’t a whole-market guarantee. Allowing the service to arrange a change may also mean giving up the opportunity to start the transaction through a cashback site.

Premium has to justify £83.88 a year at the current monthly price. A household using several services may value unlimited management, additional logins, WhatsApp support and rewards, while somebody who already checks every renewal and uses cashback may gain less. Starting with the free tier provides a way to judge the service before adding another subscription.

Is Nous worth using?

In my view, Nous is well worth trying, particularly because you can start with the free tier and you don’t have to accept any of the deals it identifies. My own test showed that it can uncover meaningful potential savings, but I also found it useful simply as a monitoring and comparison tool. Even if you decide not to switch, it can give you a clearer idea of whether your existing bills are still competitive and whether it may be worth looking elsewhere.

Comparing energy, broadband and mobile deals properly takes time, and it can be difficult to keep track of contract dates, changing prices and the differences between packages. Nous does much of that checking for you, which could be useful if you don’t have the time or confidence to keep comparing the market yourself.

I’d start with the free tier, add the bills you want it to monitor and see what it finds, while remembering to check any remaining contract term and early exit fees before deciding whether a proposed saving is genuinely worthwhile.

If Nous suggests another supplier, I’d also research that company independently before agreeing to move. Check customer reviews, service levels and the details of the proposed package against what you already receive, because saving money isn’t worthwhile if you lose features or a level of service that matters to you.

Manual mode is useful if you mainly want the information and prefer to make your own decisions, while the more automated options provide greater assistance with the switching process.

One aspect I find reassuring is that Nous says it notifies you before a change takes place, so using an automated setting doesn’t mean completely giving up control. You still have an opportunity to review what is being proposed rather than discovering afterwards that your supplier has changed.

For somebody who would rather not spend hours comparing household contracts but equally doesn’t want to pay more than necessary, spending a relatively small amount of time trying out Nous could be very worthwhile. In my case it identified potential savings worth hundreds of pounds a year, which makes the time I spent entering my details look like a very reasonable investment!

Frequently asked questions

What is Nous?

Nous is a household bill management service that tracks contracts, proposes cheaper alternatives and can manage eligible switches. It currently covers energy, broadband, mobile and mortgages, with the amount of assistance determined by the savings mode you choose. A proposal should still be checked against your contract and household needs.

Is Nous free?

Yes, Nous has a free tier that manages up to two services for one UK address. Premium currently costs £6.99 a month and adds unlimited managed services, multiple household logins, WhatsApp support and cash rewards. Check the live pricing page before subscribing.

Does Nous switch bills automatically?

It can, depending on the savings mode selected. Manual mode only flags possible savings, while Balanced and Freedom modes give Nous greater involvement in arranging changes. Read the selected mode carefully and change it in the dashboard when you want a different level of control.

Are Nous savings guaranteed?

No, the savings are estimates based on the information available and assumptions about what may happen if you remain with your existing provider. Actual savings can change with future use, prices, contract terms and rewards. Check the complete proposal rather than relying on the annual figure alone.

Can you use Nous and still get TopCashback or Quidco cashback?

A switch arranged through Nous won’t normally begin through a cashback site’s tracked link, so separate portal cashback may not be available. Manual mode lets you compare other routes, although the same tariff may not be offered elsewhere. Compare the final contract cost and reward conditions before deciding.

How do Nous cash rewards work?

Premium members may earn a reward when an eligible provider pays Nous commission for a switch. Rewards normally accrue over time while you remain with the provider and on Premium, and available amounts can be withdrawn or used towards the subscription. Read the conditions for each proposal because the amount and timing can differ.

Is Nous safe to use?

Nous uses Open Banking, doesn’t see or store bank login details and protects data with 256-bit encryption. It is a trading name of Eighteen and a Half Limited and states that it is an Appointed Representative of an FCA-authorised firm. Use the official website, read the privacy notice and check every proposed contract before accepting it.